OUR SERVICES IN DETAIL

Services

MANAGED DEVICES

A non-managed device can often lead to compromises to business systems and data by connecting to company networks while being unknowingly infected with malware.

A device managed by Journey IT Services provides numerous benefits when compared to a non-managed device. We include a number of applications and services that allows for deeper insights into a system and it's health.

Sophisticated Security Software

Detect viruses and other potentially harmful threats before they can cause havoc and loss of data and services.

Isolate identified infected targets from the network to prevent the threat from spreading to other devices.

Identifies vulnerabilities using CVEs that are present for all installed applications.

Protects devices from accessing malicious websites.

Managed Firewall ensuring that it is always enabled.

System Resource

Monitoring

RAM and CPU monitoring with alerts when they are exceed system limits, helping to identify reasons for slowdowns.

Disk usage is monitored to ensure enough space is available to prevent operating system issues.

Critical services can be monitored to ensure that alerts are raised if they stop and automated processes restart them.

Critical server services are restarted if they stop.

Server log in event logs checked and monitored for unusual activity.

MANAGED SERVICES

Our managed services offer a complete solution for all your IT needs

Wired Network

Infrastructure

At the core of any business network is the reliability of the wired infrastructure. With our expert services, we can ensure that the network remains stable and secure.

• Identify bottlenecks and remediate to increase performance

• Identify and remove packet collisions

• Identify and remove packet loss

• Identify saturation and recommend remedial action

• Identify port errors and cause

• Identify ports that are down and the associated device to determine impact

• Updates to firmware to address vulnerabilities and improve stability.

Wireless Network

Infrastructure

Wireless Networks are increasingly more critical for businesses to function, to the point where they are nearly taking over the wired network needs. This is why it is important to provide a reliable wireless service. Let Journey IT Services manage your Wirelss network which will provide: -

• Monitored access points for traffic flow and saturation

• Firmware updates to all wireless infrastructure hardware to help improve stability and performance and security.

• Increased security that restricts access to the business network to only the devices that need access, helping to reduce the risk of attack.

• Detect and block rogue access points.

• Identify and mitigate threats.

Router & Firewall

Security

Small to Medium businesses are key targets for cyber attacks these days as they are considered easy prey due to usually having no IT support in place, resulting in more insecure networks and devices. The first line of defense for your business network is a properly configured and monitored firewall / router

• 24/7 Intrusion detection and prevention.

• Firmware updates to increase security and remove vulnerabilities.

• Maintained firewall rules, providing minimal and locked down access.

• Restricted geo-locations to reduce threats from other countries.

• Application-level filtering, helping to reduce unnecessary bandwidth usage

Get In Touch

35 Larkspur Drive, Featherstone, Wolverhampton, West Midlands, WV10 7TN
Tel: 0333 050 2442

Registered in UK | Company Registration 12592467 | VAT registered 331 956 84